We aim to provide our customers with as much information as possible not only about our products, but also our terms.  If you have a query that is not covered here or on our other informational pages, please do not hesitate to contact us as we will be delighted to help.

Product Images and Information

We do our very best to ensure that the information featured on this site is as accurate as possible and provides all of the information necessary for ease of ordering.

The images and descriptions merely represent a general nature of the products.  To assist with ordering we have included approximate dimensions for each product featured.  Each piece of jewellery is individually hand-finished, so minor differences in finish can occur, reflecting the unique nature of each piece.

We reserve the right to alter the designs of those featured in the online store and we will of course up-date the web site from time to time in line with this.  We reserve the right to change the availability of lines featured on the online store at any time.

Pricing

We would like to point out that sometimes mistakes may occur on prices that appear in the online store. We do of course make every effort possible to ensure that this does not happen. We reserve the right to correct any pricing errors. We will ensure that any mistakes that are highlighted to us are amended as quickly as possible.

We reserve the right to alter prices at any time.

Payment

The easiest form of payment to enable us to despatch your order quickly is by card, but we do appreciate that some customers may prefer to pay by cheque.  We do accept cheques in £ Sterling which are drawn on UK banks.  To pay by cheque please contact us directly for instructions.  Please be aware that items paid for by cheque will have a slightly longer delivery time as cheques can take up to ten working days before the payment clears.

Amendments to orders

We cannot accept any amendments or cancellations to items that are specifically made to order, e.g. 18ct yellow gold, white gold.  Any other amendments to standard orders should be emailed to us immediately and although we cannot promise, we will do our very best to deal with your request. Please refer to our page on returns for further information.

Copyright Notice

All of our designs are protected by design right and copyright and may not be copied or reproduced in any form. Any unauthorised use is an infringement of that legal copyright.

Legalities

Any dispute regarding a purchase made from this site will be governed under Scottish law.